How to Run an AI Visibility Audit

A step-by-step process for figuring out where you stand with AI and what to fix first.

Want to see your own AI visibility?

Check if ChatGPT mentions your brand. Free, takes 30 seconds.

Free AI Scan

You can't optimize what you don't understand. Before diving into AI visibility strategies, you need to know where you actually stand.

An AI visibility audit gives you that baseline. Here's how to do one.

What you're actually auditing

A comprehensive audit looks at five things:

  1. Current visibility: Where do you show up in AI responses right now?
  2. Content readiness: Is your content structured for AI to understand and cite?
  3. Authority signals: Does AI have reasons to trust you?
  4. Technical factors: Can AI even access your content?
  5. Competitive position: How do you compare to others in your space?

Let's break down each one.

Phase 1: Check your current visibility

Build your prompt list

Create a list of prompts your customers would actually ask:

Purchase intent prompts:

  • "Best [your category] for [your target audience]"
  • "Which [product type] should I use for [use case]"
  • "[Your category] recommendations"

Research prompts:

  • "What is [topic in your space]"
  • "How to [task you help with]"

Comparison prompts:

  • "[Your brand] vs [competitor]"
  • "[Competitor] alternatives"

Branded prompts:

  • "Is [your brand] good?"
  • "[Your brand] review"

Aim for 30-50 prompts to start.

Test across platforms

For each prompt, check:

  • ChatGPT
  • Perplexity
  • Claude
  • Gemini
  • Grok

For each response, record:

  • Mentioned? (Yes/No)
  • Position (1st, 2nd, etc.)
  • Context (positive/neutral/negative)
  • Competitors mentioned

Calculate your baseline metrics

From your data, figure out:

Mention rate: % of prompts where you appear

Platform coverage: Which platforms mention you

Competitive share: Your mentions vs competitors

Sentiment distribution: Positive vs neutral vs negative

Using Mentionable for this

You can do this manually, but it takes hours. Mentionable automates it:

  1. Sign up and enter your URL
  2. Accept or customize the suggested prompts
  3. Get visibility data across all platforms
  4. View dashboards with calculated metrics

This gives you more reliable data (multiple checks, controlled methodology) in a fraction of the time.

Phase 2: Audit your content

Inventory your key content

List the content that should support AI visibility:

  • Homepage
  • Product/service pages
  • Key blog posts
  • Resource pages
  • About page

Evaluate each piece

For each piece of content, assess:

Comprehensiveness

  • Does it fully cover the topic?
  • Would someone get all their questions answered?
  • Is it more thorough than what competitors have?

Structure

  • Clear, descriptive headings?
  • Bulleted lists where they make sense?
  • FAQ sections?
  • Easy to scan and extract information from?

Direct answers

  • Does it actually answer questions?
  • Are answers prominent (not buried)?
  • Could AI cite specific answers from this?

Currency

  • When was it last updated?
  • Is the information still accurate?
  • Are statistics current?

Map content to prompts

For each target prompt:

  • Do you have content that addresses it?
  • Is that content comprehensive enough?
  • Is it optimized for AI extraction?

Identify gaps where you need new content or need to improve what exists.

Phase 3: Audit your authority

Check third-party presence

Where are you mentioned online outside your own site?

  • Industry publications
  • Review sites (G2, Capterra, etc.)
  • News coverage
  • Industry directories
  • Social media presence

Evaluate your backlink profile

What sites link to you?

  • Number of referring domains
  • Quality of linking sites
  • Relevance of linking sites

Use tools like Ahrefs or Moz for detailed analysis.

Check brand consistency

Search for your brand across the web:

  • Is information consistent?
  • Are there outdated profiles?
  • Do all sources describe you the same way?

Inconsistency confuses AI about what you actually are.

Phase 4: Audit technical factors

Check AI bot access

Review your robots.txt for AI bot directives:

# Check for these user-agents
GPTBot
PerplexityBot
ClaudeBot
Google-Extended

Are any blocked? Should they be?

Test content accessibility

  • Can pages load without JavaScript?
  • Is content behind login walls?
  • Do pages load quickly?

Review structured data

Check for:

  • Organization schema
  • Product/service schema
  • FAQ schema
  • Article schema

Structured data helps AI understand your content.

Phase 5: Analyze competitors

Identify your competitors

List 3-5 main competitors for your target prompts.

Compare visibility

For your target prompts:

  • How often do competitors appear?
  • What position do they get?
  • How are they described?

Study their content

For prompts where competitors win:

  • What content do they have?
  • How is it structured?
  • What authority signals do they have?

Find competitive gaps

Where can you beat them?

  • Topics they don't cover
  • Depth they don't achieve
  • Authority they don't have

Phase 6: Synthesize and prioritize

Compile your findings

Create a summary:

Current state:

  • Overall mention rate: X%
  • Platform coverage: X/5
  • Competitive position: ranked X of Y competitors

Key gaps:

  • Content gaps (topics not covered)
  • Structure gaps (content not AI-optimized)
  • Authority gaps (insufficient trust signals)
  • Technical gaps (access issues)

Prioritize opportunities

Rank opportunities by:

  1. Business impact: How valuable is visibility on this prompt?
  2. Feasibility: How hard is it to achieve?
  3. Current gap: How far are you from competitors?

High impact + high feasibility + large gap = top priority.

What you should have when you're done

A complete audit produces:

Visibility baseline: Documented current state across platforms

Gap analysis: Where you should be visible but aren't

Content roadmap: What to create or improve

Authority plan: How to build trust signals

Technical fixes: What to address immediately

How often to audit

Full audit: Annually, or after major website/strategy changes

Mini audit: Quarterly check on key metrics

Continuous monitoring: Ongoing tracking with Mentionable

Start here

  1. Start with a visibility assessment (use Mentionable's 7-day free trial)
  2. Audit content for your top 10 target prompts
  3. Check technical factors (robots.txt, accessibility)
  4. Document baseline metrics
  5. Create a prioritized improvement plan

The audit gives you the map. Strategy and execution come next.

Ready to check your AI visibility?

See if ChatGPT, Claude, and Perplexity mention you on the queries that actually lead to sales. No credit card required.

Keep Reading