Geneo and Mentionable represent two fundamentally different pricing philosophies. Geneo has no monthly fees at all. You buy credits and use them when you need them. Mentionable uses fixed monthly plans where you know exactly what you're paying.
Credit-based flexibility vs. predictable costs. Different trade-offs for different situations.
How the pricing works
Mentionable's structure is straightforward: a 7-day free trial on all plans, then €29/month Starter (1 project, 15 prompts), €89/month Pro (3 projects, 50 prompts), €179/month Agency (unlimited projects, 100 prompts). Each tier has clear limits. You know what you get, you know what you pay.
Geneo doesn't work that way. You start with 50 free credits as a trial, then buy more as needed. They offer volume discounts and a "co-creator" program with special rates for early adopters. The exact credit costs aren't publicly listed, so you'll need to contact them for pricing details.
The lack of public pricing makes direct comparison tricky. But the model itself has appeal: pay only for what you use, no paying for capacity you don't need.
LLM coverage and features
Mentionable tracks 5 LLMs: ChatGPT, Claude, Gemini, Perplexity, and Grok.
Geneo tracks 4: ChatGPT, Perplexity, Gemini, and Grok. No Claude.
If Claude visibility matters to you, that's a gap in Geneo's coverage.
Geneo offers real-time tracking, meaning visibility updates as changes happen rather than on a schedule. Mentionable updates based on your plan's tracking frequency (monthly, weekly, or twice weekly). For most use cases, scheduled updates are sufficient, but if you need to catch changes immediately, real-time has value.
Geneo also includes sentiment analysis, which tells you how AI describes your brand, not just whether it mentions you. That's a useful layer Mentionable doesn't currently provide.
Mentionable includes URL-based prompt suggestions. Enter your site, get relevant prompts to track. Geneo requires manual setup.
Which pricing model fits you?
The credit model works well if your usage is variable. Maybe you're an agency with fluctuating client loads, or you only need intensive tracking during specific campaigns. Pay for what you use, nothing more.
Fixed monthly pricing works well if you want predictability. €89/month is €89/month. No calculating whether you have enough credits, no unexpected costs when you track more than planned.
Which one fits you?
Geneo makes sense if credit-based flexibility appeals to how you work, your usage patterns are variable rather than consistent, real-time tracking is important for your workflow, the early adopter co-creator program interests you, and 4 LLMs covers your needs.
Mentionable makes sense if you want a 7-day free trial to start, predictable monthly costs matter more than pay-per-use flexibility, you need Claude tracking (Geneo doesn't cover it), transparent pricing without contacting sales is important, and prompt suggestions help you get started faster.
The bottom line
Geneo's credit model suits variable, project-based usage. Mentionable's fixed model suits consistent, ongoing monitoring needs.
One practical consideration: Geneo's pricing isn't transparent until you contact them, and the absence of Claude is a real gap. Start with Mentionable's 7-day free trial to understand what AI visibility tracking looks like. If credit-based flexibility genuinely matters for your workflow, request Geneo's 50 free credits and test their approach.