Team Collaboration

Invite team members, assign roles, and manage AI visibility projects together. Multi-tenant with role-based access on every plan.

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Key Takeaways

  • Mentionable supports unlimited team members on every plan, with role-based access control: owner, admin, member, and customer roles.
  • Invite team members by email. They receive an invitation link and can join your workspace instantly.
  • Multi-tenant architecture means each team member can belong to multiple organizations, each with its own projects and subscription.
  • Customer role provides read-only access, perfect for giving clients visibility into their tracking data without editing permissions.

You've been tracking your AI visibility for a month. The data is revealing. Your content strategist needs to see the content opportunities. Your developer needs to check the site audit. Your client wants to see the dashboard. But right now, they're all waiting for you to screenshot things and paste them into a shared doc.

Mentionable's team collaboration removes that bottleneck. Invite your team, assign appropriate roles, and everyone accesses the data they need directly.

Unlimited team members on every plan

Every Mentionable plan includes unlimited team members at no additional cost. There's no per-seat pricing, no user limits, no upgrade required to add collaborators.

Starter at EUR 39/month? Unlimited team members. Agency at EUR 300/month? Same. The subscription covers the project limits and tracking capacity. Adding people to view and work on that data is free.

Four roles for different needs

Mentionable uses role-based access control with four levels:

Owner: full control over the workspace, including billing, subscription management, and team administration. Typically the person who created the account.

Admin: can manage projects, modify settings, and perform most operations. Can't change billing or remove the owner.

Member: full access to project data and day-to-day features. Can view tracking, competitors, sources, and use the chat agent. Can add prompts and trigger actions. Can't change workspace settings.

Customer: read-only access to project data. Can view dashboards, tracking results, competitor analysis, and reports, but can't modify anything. Ideal for clients who need visibility into their data without editing permissions.

Invite by email

Adding a team member takes 10 seconds. Go to your project's team page, enter their email, select a role, and send the invitation. The invitee receives an email with a join link.

If they already have a Mentionable account, they log in and see your workspace added to their account. If they're new, they create an account and land directly in your workspace.

Invitations can be canceled before they're accepted, and team members can be removed at any time.

Multi-tenant architecture

Mentionable's multi-tenant model means each user can belong to multiple organizations. This is designed for the way modern teams actually work.

A consultant might have their own workspace for personal brand tracking, plus membership in two client workspaces where they manage AI visibility for clients. Each workspace has its own subscription, projects, and team.

An agency might run one workspace for internal projects and separate workspaces for each client, each with their own subscription and project limits. Team members can switch between workspaces without logging out and back in.

Client access without the headache

The Customer role solves a common problem for agencies and consultants: how do you give clients access to their own data without risking accidental changes?

With Customer role, your clients log into Mentionable and see their project dashboard, tracking results, competitor analysis, content opportunities, and reports. They can explore the data, ask the AI chat agent questions, and understand their visibility landscape. But they can't modify prompts, trigger audits, or change settings.

This removes the need for separate reporting. Instead of building slides and documents, you give clients direct access to their data. They see what you see, in real time, updated daily.

Who benefits most from team collaboration

Consultants managing client work can add clients as Customers and team members as Members. Everyone has the access they need, nobody has access they shouldn't.

Agencies running multiple client projects benefit from the multi-tenant architecture. Separate workspaces per client with appropriate roles keeps data isolated and access controlled.

Small teams where multiple people contribute to AI visibility strategy can collaborate directly in Mentionable instead of passing screenshots and spreadsheets back and forth.

Try it yourself

Start your 7-day free trial and invite your team. Every plan includes unlimited team members with role-based access. No credit card required.

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Frequently Asked Questions

How many team members can I add to Mentionable?
Every Mentionable plan includes unlimited team members at no extra cost. Starter (EUR 39/month), Growth (EUR 79/month), Pro (EUR 149/month), and Agency (EUR 300/month) all support unlimited users in your workspace.
What roles are available in Mentionable?
Mentionable has 4 roles: Owner (full control including billing and team management), Admin (project management and settings), Member (full project access for day-to-day work), and Customer (read-only access to project data, ideal for clients).
How do I invite someone to my Mentionable workspace?
Go to your project's team page and enter the person's email address. Mentionable sends an invitation email with a link to join your workspace. The invitee creates an account (or logs in if they already have one) and gets immediate access with the role you assigned.
Can I give clients read-only access?
Yes. The Customer role provides read-only access to project data. Clients can view tracking results, competitor analysis, dashboards, and reports without being able to modify prompts, trigger scans, or change settings. This is ideal for agencies sharing results with clients.
Can one person belong to multiple organizations?
Yes. Mentionable's multi-tenant architecture allows each user to belong to multiple organizations (tenants). A consultant could have their own workspace for personal projects and also be a member of a client's workspace. Each organization has its own subscription, projects, and team.
Is team collaboration different on Agency plan?
The team functionality is the same across all plans. The Agency plan includes additional features like content gap analysis and premium support, but the core collaboration (unlimited members, all 4 roles, email invitations) works identically on every plan.

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